She displays the same level of class and professionalism that makes the main floor feel like you are in the HL room. Additionally, I'd be remiss if I didn't mention my absolute favorite cocktail server who works in the main casino area, Lauren. Alex takes pride in her work, and I can't say enough nice things about her and the great service she provides. From her smile to her class and professional demeanor, she provides 5 star service. They are all fantastic at their job, but also are friendly and make your visit a great time!Īlso, when it comes to cocktail servers in the HL, Alexandria (AKA Alex) is incredible. When it comes to bartenders, whether it's Brandon, Toma or Renee behind the bar, you'll receive nothing short of top notch service from these guys. My family and I visit Rivers Casino in Des Plaines weekly and, as a follow up to a previous review I did for Jackie, one of the cocktail servers in the high limit (HL) room, I've been wanting to express my appreciation for other employees who work in the HL room.